The (mighty) Roaming SIM

Roaming specialist execMobile sees demand for an old fashioned SIM, but it needs to provide multi network coverage.

Johannesburg, South Africa (Feb, 2017)

execMobile, the leading provider of connectivity solutions for business travellers today announced enhanced low-cost solutions for leisure travellers. The company’s PocketWifi is used by many corporate travellers to remain connected and mobile, but leisure travellers need solutions that suit different travel patterns and user behaviour.

“Poor quality hotel or coffee shop Wi-Fi simply cannot meet the needs of travellers who use Google Maps or Uber when abroad”, says founder and MD of execMobile, Craig Lowe. “Leisure travellers need data with mobility, lengthy validity, and even enhanced features, such as multi-network coverage as offered by our Smart SIM.”

“Some travellers are now even more savvy, and simply want a SIM”, Lowe notes. “We agree; if it is used in a tablet or wireless router that can tether multiple devices, but it makes no sense putting it in a phone that then needs to be reconfigured. WhatsApp and other OTT apps on phones provide the calling and messaging services traveller’s demand, provided mobile data is available”.

execMobile has been providing roaming alternatives for outbound South African travellers since 2010. The company continues to work with partners abroad to reduce the cost of mobile data. Its innovative “activate on arrival” Value SIM (from 8c/MB) removes complexity in all 43 countries, ensuring travellers arrive connected, albeit dependent on one operator’s coverage. The new Smart SIM offers savvy travellers better multi-network coverage and reduced pricing, with an online account to monitor and manage connectivity from only 25c/MB.

Lowe continues, “Our 2016 corporate customers’ data usage analysis again indicated that the average usage was only 47MB per device per day. Our PocketWifi delivers this connectivity from only R59/day. Leisure travellers need more data valid for their entire holiday period, something our SIM Only or PocketWifi options now offer.”

execMobile will shortly have a presence at all major international airports in South Africa to enable travellers access to the solutions prior to travel. Alternatively, to learn more or purchase their Value, Smart and Pro solutions, contact execMobile on 011 706 5961 email sales@execmobile.co.za, or visit the website at http://www.execmobile.co.za

About execMobile

We enable enterprise mobility and UC for the business traveller, and connectivity for the leisure traveller, by providing a dependable internet connection across multiple devices, well below the market price, in 149 countries via 300 mobile carriers; thereby, eliminating data roaming charges.

For corporates, we offer exceptional management reporting and an End-user App (iOS and Android) to monitor usage, check coverage and offer support. Leisure travellers can remain in control via pre-paid options or live web accounts.

PocketWifi is your ultimate travel companion, simply the smartest way to travel. PocketWifi is a handheld device which provides you with wireless internet access wherever you go. It works just like any other Wi-Fi hotspot – but it’s personal and fits in your pocket.

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R930k WiFi Hotspot Fraud

Wi-Fi hacking and associated fraud is often spoken about, but real customer experiences should alert users that losses may be severe.

Johannesburg, South Africa

execMobile (www.execmobile.co.za) has previously published roaming “bill shock” horror stories of customers who have spent R760k and R610k respectively when using mobile data abroad for a couple of days. However, the Wi-Fi first culture which this has bred amongst mobile users, may result in even higher losses, or even jail time, if steps aren’t taken to manage security.

“We have first-hand knowledge of a property company’s employee, who was on holiday in Kenton”, says founder and MD of execMobile, Craig Lowe, “and used a public hotspot to send a building rental invoice to a customer. The email was intercepted and the banking details on the R930k invoice changed, before the criminals forwarded this on to the customer.”

execMobile research indicates only 24% of mobile data originates over VPNs despite widespread security concerns about hotel and public Wi‐Fi. Lowe continues, “This is not surprising as employees’ laptops are well protected, but many travellers actually use their phones or tablets, and these devices typically have no protection, even though they may carry just as much corporate data.”

Only the customers’ alert accounting clerk prevented the fraud by requesting proof of the new banking details from the property group.

A close shave indeed, but more concerning, is that the penalty could soon be even higher. If the communication had contained customer’s private data or personal information, the pending POPI legislation may have led to a fine of up to R10m or the directors being sent to jail.

“Do not leave your digital security at home when you connect away from home” concludes Lowe, “our customers’ experiences have shown it can be very costly.”

Kaspersky Lab’s 2016 Travel report, indicates more than half of travellers bank (61%) and shop (55%) online via Wi-Fi, so it is no wonder then, that a South African loses their identity online every 29s.

The report can be found at https://blog.kaspersky.com/kaspersky-lab-international-travel-report/12429/

About execMobile’s PocketWifi

PocketWifi is your ultimate travel companion, simply the smartest way to travel. PocketWifi is a handheld device which provides you with wireless internet access wherever you go. It works just like any other Wi-Fi hotspot – but it’s personal and fits in your pocket.


Roaming: don’t break the bank

Travellers need access to on-line services, whenever they travel. It should therefore not be surprising that 61% choose to avoid exorbitant mobile roaming all together1 and opt for public Wi-Fi services to stay connected. In a mobile world however, there there is a need for global mobile data (think Google Maps or Uber, not hotel of coffee shop), it may come as some relief that whilst execMobile’s 2016 Annual Outbound Report shows 98% savings against operators standard rates, it also indicates 51% saving over their best rates.

The 2016 Annual Outbound Report analyses terabytes of data consumed by execMobile’s corporate customers in more than 65 countries. It shares significant insight into the most frequented business destinations, the average usage per device per day and that execMobile eliminated more than R121m in roaming costs for these corporates.

Roaming is a complex ecosystem. International roaming is ensured with bilateral roaming agreements between operators. An operator typically has between 250 and 500 data roaming partners and it’s not uncommon to have up to 700 partners globally. The sheer expense and time that operators need to commit to keep the agreements updated explains one part of roaming being so costly.

The other key part is that operators can only affect rates on their own networks, which also limits geographical and in-country coverage. execMobile’s PocketWifi uses disruptive multi SIM technology to eliminate complexity and cost, offering corporates near local rates in 149 countries.

The operators best roaming rates remain expensive, albeit that they have improved since 20152. These costs remain high either because there are hidden subscriptions costs or T&Cs which limit the rates to certain networks. The execMobile report shows that 2.87 devices on average were connected to their PocketWifi device per day – expensive when operators’ daily subscription fees of R30 or R60 per device apply. Even worse when R1/MB rates are advertised, but unless the user manually selects the correct partner network to roam on, the rate could be as high asR350/MB!

With rates as low as 8c/MB for pre-paid leisure bundles or from only R59/day for post-paid corporate average daily usage2, execMobile’s expanded solution portfolio offers every traveller an option to remain abroad connected, mobile and secure, without breaking the bank.

Access to the 2016 Annual Outbound Report can be obtained from execMobile by sending your details to 2016aor@execmobile.co.za

About execMobile

We offer international travellers Internet access anytime, anywhere and from any mobile device at a fraction of the cost of your current mobile operators’ rates.

Our PocketWifi is a handheld device which provides you with wireless internet access wherever you go. It works just like any other Wi-Fi hotspot – but it’s personal, secure and fits in your pocket. It really is the ultimate travel companion. We can also service those that still prefer a simple travel SIM.

Voice and Video are supported via any of the standard Over-The-Top (OTT) apps such as Skype, WhatsApp or MS Lync. Imagine the freedom of traveling abroad with internet access, just like at home.